Last updated: 20 November 2025
Welcome to wticarrental.com (the “Website”). This Privacy Policy explains how WTI Car Rental (including its affiliates) collects, uses, shares, and protects your personal information when you access or use our Website and related services. By using the Website or providing us information, you consent to the practices described in this policy.
1. Who we are
WTI Car Rental is a car-rental, self-drive and corporate mobility solutions provider. The “data controller” in relation to your personal data is WTI Car Rental (or its relevant affiliate) and the contact details are:
- Address: Zabeel Business Centre (Smark 9) - Umm Hurair Road - Dubai - UAE
- Email: info@wtimobility.ae
- Phone: +971 52 303 5660
2. What information we collect
We may collect several categories of information:
a) Personal Identifiers
- Name, date of birth, gender
- Contact information (email, address, phone number)
- Identity proof or driver-license details and vehicle registration
- Payment details (card number, bank account)
b) Transaction & Service Data
- Car rental booking details
- Billing and payment history
- Communication records (emails, chats, call logs)
c) Technical & Usage Information
- IP address, browser type/version, OS
- Device identifiers
- Website usage data
- Location data
- Cookies & tracking technologies
d) Sensitive Personal Data (if applicable)
In some cases, we may collect identity or licence information, photographs, and address proof. We handle this data with additional safeguards.
3. How we use your information
- To register accounts, verify identity, enable booking
- To provide mobility and rental services
- To process payments and manage billing
- To deliver customer support and updates
- To personalise website content
- To monitor and improve service performance
- To comply with legal obligations
- For marketing (with consent)
- For safety, audits, and risk management
4. How we share your information
We may share your information with:
- Affiliated companies and service providers
- Insurance and verification partners
- Legal or regulatory authorities
- Successors in business transactions
- Other parties with your consent
We do not sell your personal information without your consent.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Recognize your device
- Track website activity
- Analyze usage patterns
- Provide targeted promotions (with consent)
6. Your rights and choices
- Access your personal data
- Request corrections
- Request deletion (subject to law)
- Restrict processing
- Request data portability
- Opt-out of marketing and cookies
To exercise your rights, contact us at info@wtimobility.ae.
7. Data retention
We retain your data as long as needed to fulfill service or legal requirements. Afterwards, it is anonymized or securely deleted.
8. Data security
We use encryption, secure servers, access controls, and staff training to protect your data. However, no method is fully secure.
9. International transfers
When transferring data internationally, we use safeguards such as contractual clauses or legal frameworks. By using the Website, you consent to such transfers.
10. Children’s privacy
We do not knowingly collect information from individuals under 18. Please contact us if you believe a minor has provided personal data.
11. Links to other websites
Our Website may contain links to external websites. We are not responsible for their privacy practices.
12. Changes to this Privacy Policy
We may update this Policy occasionally. The “Last updated” date reflects the latest revision. Continued use of the Website indicates acceptance.
13. Contact us
- Email: info@wtimobility.ae
- Phone: +971 52 303 5660
- Address: Zabeel Business Centre (Smark 9) - Umm Hurair Road - Dubai - UAE
Thank you for trusting WTI Car Rental.